CHICAGO — The Illinois Department of Children and Family Services has updated its system for accepting online reports of neglect and abuse.
The agency is responsible for investigating child abuse and says that the changes include clearer instructions and fewer necessary clicks, aiming to reduce the amount of time required to complete abuse reports.
Officials say that making online reporting easier is critical during the coronavirus pandemic since children have been less likely to be seen by adults outside their home.
The updated system also puts reports of abuse or neglect directly into the agency’s case management system. Officials said that can improve investigators’ efficiency.